masthead about us our team

Meet the InnoTek IT Support Team

The IT support team at InnoTek is happy to serve our clients in the Bloomsburg, Hazelton, State College, Williamsport, Pottsville, Reading, Scranton, and Wilkes-Barre areas with fast, friendly, reliable IT service and support. Get in touch with our team today!

fred reck

Fred Reck

President

About Fred
Curtis Jones

Curtis Jones

Vice President of Operations

About Curtis

Curtis is passionate about creating seamless IT experiences for clients and actively participates in national MSP peer groups to stay ahead of the tech curve.

Samantha Porter

Vice President of Marketing

About Samantha

Sam is the creative force behind InnoTek’s voice and vision, making IT approachable, engaging, and maybe even fun. Whether crafting clever campaigns, managing the team’s marketing magic, or ensuring clients see the value in all things InnoTek, Sam brings expertise and a touch of wit to everything they do.

When Sam’s not brainstorming big ideas or refining InnoTek’s growth strategies, you’ll find her curled up with a good book, enjoying time with her dogs, spending quality moments with her family, or diving into her next fun house project. (And yes, she’s probably humming her favorite songs while doing it.)

Michael Britton

Michael Britton

Virtual Chief Information Officer (vCIO)

About Michael

Certifications: CISSP, GSLC, and Security +

Michael’s career started with a bang—literally—as a communications expert in the Marines. After two decades of leading teams and tackling challenges worldwide, he brought his tech expertise to InnoTek in 2021. As our vCIO, Michael doesn’t just strategize; he builds strong partnerships with clients, helping them align technology with business goals.

From crafting strategic roadmaps to reducing business risks, Michael’s your go-to guy for IT leadership with military precision.

Outside of work, you’ll find Michael running, tinkering with computers, or enjoying every moment with his wife and son. (And if there’s a cybersecurity challenge? He’s already halfway to solving it.)

Lucas Winner

Service Desk Coordinator

About Lucas

Lucas is the Service Desk Coordinator and Systems Engineer who keeps our tech running smoothly and our clients smiling. With a Bachelor of Science degree from Susquehanna University and years of experience in IT and project management, Lucas combines technical know-how with an uncanny ability to turn tech chaos into calm.

Now calling Bloomsburg home, Lucas spends his downtime leveling up in video games, exploring the great outdoors, and feeding his insatiable curiosity for learning. Whether he’s managing tickets, troubleshooting systems, or discussing the finer points of open-world gaming, Lucas is the go-to guy for solutions, smarts, and a good laugh.

Dan Schrader

Dan Schrader

Senior Project Engineer

About Dan
Mike Farver

Mike Farver

Senior Systems Engineer

About Mike
profile image

Maybe You?

Ellie Rancont

Ellie Rancont

Executive Administrator

About Ellie

After more than 34 years of primarily working for attorneys, Ellie joined InnoTek in the fall of 2021. She loves her new role as Executive Administrator, which she sums up as “taking care of those who take care of our clients.”

Ellie lives in Freeland with her husband, children, baby granddaughter, and several very loved rescue cats. For the past several years, Ellie has served as Secretary of the Board of Directors for the Freeland Whippets and as a cheer coach, guiding her squads to many competition trophies. When she’s not at work, with her family, or training her cheer squad, Ellie enjoys spending time at the beach, flea markets, and craft shows.

Barbara A Heintz

Barbara A. Heintz

Vice President of Administration

About Barbara

Barbara earned her MBA from Simmons College while at Bank of Boston, now Bank of America. Her 15-year banking career included investment banking, consumer marketing, and IT project auditing management positions. Since moving to Pennsylvania to raise a family, Barbara has worked as a strategy consultant, downtown manager, and adjunct marketing professor. When she’s not working on the operational and strategic tasks involved in running a growing business, Barbara loves to be outdoors—swimming, walking, skiing, you name it!

Lucas Winner

Lucas Winner

Onsite Field Engineer

About Lucas

Lucas, the newest InnoTek team member, joined us at the beginning of 2022 as an Onsite Field Engineer. Lucas has a background in technology, experience in IT and project management, and holds a Bachelor of Science degree from Susquehanna University.

Lucas lives in Lewisburg and enjoys video games, spending time outdoors, and learning new things.

Mike Farver

Mike Farver

Systems Engineer

About Mike

Certifications: Star2Star Installation & Advanced Configuration, DSI Administrator

As NOC Engineer and Service Coordinator, Mike is responsible for triage, dispatch, and ensuring that client needs are met within stringent SLA guidelines. He works remotely with clients, using InnoTek’s broad array of installed tools. Mike also uses his extensive knowledge of hardware and software to prepare quotes and proposals for existing and prospective clients.

When not saving the world from IT problems, Mike enjoys visiting the beach and grinding away in Pokémon Go.

Daniel Schrader

Daniel Schrader

Onsite Field Engineer

About Daniel

Daniel brought his bachelor’s degree in Computer Forensics from Bloomsburg University and his sense of humor to the team in early 2021. Always ready to provide support, Dan is one of our dynamic onsite engineers who travels to support our clients and their equipment throughout the week. Daniel lives in Watsontown with his wife and six cats.

When Daniel isn’t tackling equipment repairs, he enjoys traveling for wine tastings, playing video games, and learning new things. He’s often called to help his family with his self-taught handyman skills.

Amy Heintz

Amy Heintz

Service Desk Coordinator

About Amy

Certifications: PA State Police CLEAN, Star2Star Endpoint Software Deployment, Pax8 Co-Managed IT Expert, SAT Certification, Datto Academy Technical Specialist l & ll, Webroot BEPT

A graduate of Bloomsburg University with a degree in Digital Forensics, Amy has over 15 years of customer service and technology experience. Working in both professional and production environments, she knows how important it is to keep workflow moving along from beginning to end, as scheduled.

A graduate of Bloomsburg University with a degree in Digital Forensics, Amy has over 15 years of customer service and technology experience. Working in both professional and production environments, she knows how important it is to keep workflow moving along from beginning to end, as scheduled.

Tristan Brito

Tristan Brito

IT Service Technician

About Tristan

Certifications: Security Training Certification

Tristan joined InnoTek in the summer of 2021. We’re happy to announce that he brings his Computer Systems & Technology and Information Technology Management degrees to the proverbial table! These degrees inform his triage support within the Operations Team.

Tristan has lived in Bloomsburg for the last five years and enjoys video games and exploring the area by foot and kayak in his spare time.

Shannon Hancock

Shannon Hancock

IT Service Technician

About Shannon

Certifications: Security Training Certification

The newest member of our Service Desk, Shannon joined InnoTek in the winter of 2021. Shannon brings a Bachelor’s in Digital Forensics and a passion for technology. She lives in Bloomsburg and enjoys fishing, being with her dog, and spending time outdoors.

William Mueller

William Mueller

IT Service Technician

About William

Certifications: PA State Police Clean Certified, Security Training Certification

Joining the team in 2021 with his bachelor’s degree in Computer Security, William has quickly become an integral part of our operations team. His duties include providing proactive and reactive support to our clients—to ensure their days run smoothly and issues are resolved quickly. William also monitors IT-related news to keep our team and clients up-to-date and secure!

Outside work, William enjoys fantasy & sci-fi games and movies and dabbles in PC video gaming.

Make the InnoTek Team Your IT Support Team

Would you like the InnoTek Computer Consulting team to help you with everything IT? Whether your Northeastern PA business needs Managed IT, Co-Managed IT, VoIP, Cybersecurity, Business Continuity & Disaster Recovery, Cloud Services, Managed Compliance, or Strategic Business Consulting, we have what you need.

What Our Clients Have to Say