Meet the InnoTek IT Support Team

Fred began his IT career 20 years ago, working for IBM in their systems integration and training division. Since then, he has advised more than 300 businesses in Central Pennsylvania on thousands of technology issues. Fred and his team work with clients to implement technological improvements that lead to tangible results, including increased efficiency, effectiveness, and profitability. Fred has served as Treasurer for the Bloomsburg Area YMCA Board of Directors and as Auditor for Locust Township. He is a family man who lives in Catawissa, PA, with his wife and three children on their small farm with ducks, turkeys, rabbits, two goats, 20 chickens, and 100,000 honeybees.

Certifications: Star2Star Authorized Installer, PA State Police CLEAN, CipherPost Pro, Datto Technical Specialist II, Datto “DCDS” in Continuity, Datto “DCDS” in RMM, Webroot BEPT, Pax8 Co-Managed IT Expert

Curtis graduated as Valedictorian from Penn State with a Bachelor of Science in Information Sciences and Technology. During his education, Curtis completed several internships, working closely with an ISP and telecommunication giant in the Philadelphia area. He helped design new technology for providing high-speed, reliable, and dedicated bandwidth to small and medium-sized companies using fiber optic and copper transport.

Curtis joined InnoTek in 2016 and brought strong Policy and Procedure building experience. This experience helped build InnoTek’s operational team into an effective group of service delivery teams. In just a few short years, Curtis has worked his way up to VP of Operations, and he now guides InnoTek’s Service Delivery Teams to provide clients with outstanding IT support and professional services.

Curtis is part of several national MSP peer groups that discuss cutting-edge technology and keep InnoTek up to date with trends and developments in the IT field. When he’s not fixing bugs and studying innovative technology, Curtis loves hiking, volunteering within his community, gaming, and traveling. He lives in Drums with his fiancée and cat.

Certifications: CISSP, GSLC, and Security +

Michael joined the Marines in 1998 as a communications expert. He retired more than 20 years later, moved to Pennsylvania, and joined Team InnoTek in 2021. Michael brings experience in software development, system and network administration, encryption, policies and procedures, IT procurement, NOC/SOC environments, and cybersecurity best practices.

Michael has led teams of communications experts from widely different backgrounds and skill sets across a range of projects and operations to success and is excited to bring that same energy to our clients. As the InnoTek vCIO, Michael’s goal is to establish and maintain business-level strategic relationships with our customers, then utilize and build upon these relationships to better understand our customers’ business goals and objectives.

Michael is responsible for establishing technology budgeting and strategic road maps for our customers, which are used to reduce business risk and facilitate technology improvements across the enterprise.

His hobbies include running, computers, and spending time with his wife and son every moment that he can.

Tyler began his career in technology when his father opened a computer and gaming business. Eventually, Tyler went on to work at MePush for more than ten years. Throughout his time at MePush, Tyler held a range of roles – from Shop Tech, Sales, Account Manager, several C-Level positions, and lastly, President. One of Tyler’s favorite experiences at MePush was working hands-on with Incident Response, where he handled high-profile breach cases and gained invaluable knowledge about Cybersecurity. Tyler gives all credit to his wonderful wife, who supports him and understands the demands of his profession. But when he’s not focused on work, Tyler is a dedicated father to a son and a daughter and loves to spend his time watching his kids play and grow.

Certifications: PA State Police CLEAN, Star2Star Endpoint Software Deployment, Pax8 Co-Managed IT Expert, SAT Certification, Datto Academy Technical Specialist l & ll, Webroot BEPT

A graduate of Bloomsburg University with a degree in Digital Forensics, Amy has over 15 years of customer service and technology experience. Working in both professional and production environments, she knows how important it is to keep workflow moving along from beginning to end, as scheduled.

Joining the team in 2021 with his degree in Information Assurance and Cyber Security, William has quickly become an integral part of our operations team. His duties include providing both proactive and reactive support for our clients. This ensures that issues are resolved in a timely manner, so that our customers’ days run smoothly. William also keeps an eye on IT-related news to keep our team and clients up to date and secure! Outside of work, William enjoys fantasy & sci-fi movies and dabbles in PC video gaming. He also takes care of 2 crazy cats: George and Holly.

In early 2021, Daniel joined our team, bringing not only a bachelor’s degree in Computer Forensics from Bloomsburg University but also a delightful sense of humor. As a dynamic Senior Onsite Field Engineer, Daniel is always prepared to offer steadfast support, traveling to assist our clients and fortify their networks. Residing in Watsontown with his wife and six feline companions, Daniel’s expertise extends beyond tech as he’s a self-taught handyman often called upon by family.

When he’s not adeptly addressing equipment repairs, Daniel indulges in his passion for travel, particularly for wine tastings. In his downtime, you’ll find him immersed in video games and continuously expanding his knowledge base with a curiosity that knows no bounds.