Choose an IT Support Company that Puts Your Business First
Your Northeastern PA business should have an IT support company you can trust to deliver a 100% satisfaction guarantee. Partner with InnoTek Computer Consulting, the expert IT managed service provider in Network Management and Services, IT Consulting, and Computer Support.
Get in touch with us today to see how we can improve your Bloomsburg, Hazelton, Wilkes-Barre, Williamsport, Pottsville, Reading, State College, or Scranton small- to medium-sized business’s information technology experience.
7 Reasons to Choose InnoTek Computer Consulting
The InnoTek team of IT professionals has listened to what Northeastern PA business owners want in an IT support company. And we have designed our IT services to deliver BIG for small businesses like yours.
1. One-Hour Response Time
You can expect a response from us within one hour—guaranteed. Our professional technicians will answer your computer IT support questions and address your problem immediately when you call (or that call will be returned within 60 minutes or less). The work is free if we don’t get back to you in one hour.
2. Lightspeed Repairs
You shouldn’t have to wait until tomorrow for your computer or network to be triaged and repaired. Our technicians can access your computer remotely through our network support services. And if we can’t solve the problem using that method, we’ll dispatch an InnoTek technician the same day.
3. No Technical Jargon
Wouldn’t it be great to get clear answers to your computer or network problems? Without having to decode “geek speak” to understand what’s going on and how we’ll fix it? Our IT professionals specialize in making communication easy, so there’s never confusion or technical language barriers.
4. 100% Satisfaction Guarantee
You deserve to be completely satisfied with your IT support company’s performance. As your IT managed service provider, we’ll take this responsibility very seriously, making sure nothing gets in the way of fast response times, seamless operations, data protection, your disaster recovery strategy, and more.
5. No Surprises
Before we start computer maintenance services, we evaluate potential risks. Anything we find will be addressed using clear explanations—and we’ll always get your permission before performing any work. And, for your protection, we always suggest backing up your data before any repair work.
6. Cost Effective and On Time
Sometimes, an unethical or incompetent IT technician will blow your budget (one nickel or dime at a time) or fail to meet your deadlines. Our technicians never make excuses. We respect your business operations and will complete your IT project within time, resource, scope, and budget constraints.
7. Accurate Invoices
Every detailed bill from us will be accurate. We guarantee it! You or your business’s representative will preapprove all IT and infrastructure management services and technology solutions, so you’ll never have to wonder what you’re being charged for.
All the IT Services You Need from One Respected IT Support Company
Have you noticed that many IT managed service providers only offer some of the services your business needs? Or that they’re not familiar with all the regulations that apply to your industry? If you own a business in Northeastern PA, we want you to know you can have it all with one certified IT support company.
We strive to deliver the IT services you need most, with friendly, fast response times and attention to your timeline and budget.
Managed IT Services
We want to help you keep your small- to medium-sized business running smoothly for better efficiency, production, and profitability. Our managed IT services are proactive, supportive, and always on.
Co-Managed IT Services
As your IT managed service provider, we can partner with your small enterprise’s internal IT team to fill gaps, make processes more efficient, and share information technology responsibilities.
When you’re ready to migrate data to cloud-based storage, we have the expertise to make it seamless. Our cloud solutions include all the latest, most reputable platforms, with flexibility and security.
Business Continuity & Disaster Recovery Services
When a natural disaster takes down your network, you want to be back up and running smoothly and quickly. We’ll draft a disaster recovery strategy that protects data and restores functionality ASAP.
Safeguard sensitive data from cyber criminals and protect your network from dangerous viruses with a proven cybersecurity strategy. We’ll do all the research, so your business can operate without worry.
Many small enterprises are subject to regulations that dictate procedures for the storage of personal data. We are well-versed in industry-specific compliance policies and will keep your business compliant.
Is your phone system outdated, or does it have too many limitations? Voice Over Internet Protocol (VoIP) is a great way to cut costs, enhance performance, and can receive calls anywhere.
Strategic Business Consulting
We’re in the business of helping you to succeed! When you partner with our professional business consultants, you can be sure your IT supports your goals, including your budget and special projects.
Before you choose an IT support company, please take a look at our IT Buyer’s Guide: IT Buyer’s Guide.pdf
We’re Proud to Partner with the Best Businesses in the Industry
When you work with the IT professionals at InnoTek, you’re not only getting top-tier services, including network applications, business technology, VoIP phone systems, real-time IT support, cloud solutions, computer systems that keep your small enterprise running smoothly, storage management, a responsive support center, and much more—you’re also getting all the perks of our high-level level industry connections.
Want to Work for InnoTek?
It’s not only our clients who choose our IT support company—it’s our team members, too. If you’re interested in working as a Service Desk Technician or any other IT-related position in the Bloomsburg, PA, area, send us your resume and cover letter today! Click below to learn about open positions and fill out the application form.
Are You Ready to Partner with a Leading IT Managed Service Provider?
Look no further than InnoTek Computer Consulting! From our wide range of competencies to our guarantees, we’re sure you’ll find everything your business has been looking for in InnoTek.
We’re ready to become your long-term IT support company. With InnoTek, you’ll have a partner in your business’s success through top-tier information technology delivered with speed and reliability. Get in touch with us today and experience the difference for yourself!