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Stay Informed with the InnoTek IT Blog

How can your business keep its data safe? What are the benefits of a network upgrade? And what’s the best way to protect again security breaches and fines for noncompliance? Find out in the InnoTek IT blog—written just for small- to medium-sized businesses in Northeastern PA.

Answers to Your Top 8 FAQs about Business Continuity Services

If there is anything that COVID-19 has taught us, it was that disasters can strike at any moment. They don’t have to be physical disasters, like tornadoes or terrorist attacks. It can be things you can’t even see, like pandemic diseases or cybersecurity attacks.

Either way, the result is the same—your business and its data are at risk of loss or being compromised. To protect yourself and your business, you need solid business continuity services.

When you work with a Managed Service Provider (MSP), like InnoTek, we can help you develop a clear Business Continuity Plan (BCP) that reduces your stress about potential data loss and backs up your data securely.

But what exactly is a BCP—and why do you need one? Let’s explore those answers and some other frequently asked questions about business continuity.

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AI-powered VoIP: What businesses can expect

Automated processes powered by artificial intelligence (AI) makes operations more efficient and effective. For many companies, AI-powered Voice over Internet Protocol (VoIP) is taking telecommunications automation to a …

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Empower your mobile workforce with VoIP

Remote work policies require companies to expand their communication capabilities. Many businesses aim to increase productivity and improve customer service by turning to a VoIP solution. There are …

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What are the different VoIP options for SMBs?

Voice over Internet Protocol (VoIP) as a telephony solution allows small- and mid-sized businesses (SMBs) to choose between traditional desk phones (hardphones) or software-based devices (softphones). Read on …

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5 Tips to combat VoIP eavesdropping

Eavesdropping is a form of cyberattack that has been around for years. Cybercriminals have been listening in on Voice over Internet Protocol (VoIP) phone calls since the technique …

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