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Managed IT Support Services: Worry Less, Work Smarter

Are you ready to boost profitability for your small business like never before? Are you eager to eliminate IT frustrations?

Get proactive, always-on computer networking support with Managed IT Support Services from InnoTek. Never again will you feel overwhelmed by your technology or spend your time troubleshooting issues outside of your expertise. You’ll enjoy managed IT support, remote monitoring and management, technical support, and so much more. Your technology should never be a challenge. It should only facilitate your important work and provide a smooth workday. See the difference we can make today!

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Are Managed IT Services Right for Your Business?

If you haven’t worked with a Managed IT service provider before, you might be uncertain if we will be able to meet your needs. Here at InnoTek, we provide custom solutions that will provide your business with the exact services that you need. You never know when a disaster could strike, causing you to lose out on valuable business or person-hours.

Picture this…

It’s a typical day at the office. You’re fielding emails and talking with customers. The phone rings, and you’re told there’s a major issue with your website – pages are not loading, and customers are complaining. Now you have to drop what you’re doing to call your IT guy, explain the problem, and wait for him to arrive at your office. Meanwhile, you’re wasting time and missing out on sales.

With InnoTek’s managed IT support services, you can turn your dream of running a more efficient, profitable business into reality. After all, this is precisely what managed IT services are designed to do – all with a predictable monthly service fee that makes budgeting for IT expenses a breeze.

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The Benefits of Choosing InnoTek for Managed IT Services

When you consider outsourcing your information technology management, the managed service provider (MSP) you choose should come with a long list of advantages. Never settle for a company that won’t grow with you, that doesn’t provide predictable costs, or isn’t reliable.

Instead, the managed IT services company you hire should provide all of the following to you:

Lower IT Costs


When your MSP monitors and manages your IT needs, your business will experience significant cost savings versus having an internal IT team. If you can’t afford a full internal team, outsourcing your IT support services can fill your needs without the premium pricing. Additionally, those costs will be fixed month-to-month so you can build your entire technology budget on a solid foundation.

Better Deals on Tech Purchases


MSPs often have agreements with software and hardware vendors as they represent many technological needs. These relationships mean you’ll likely receive discounts on your purchases and third-party services. Plus, your MSP can use their expertise to help you choose a more appropriate hardware or software that will work best for your business.

Scalable Tech as Your Business Grows


With an experienced MSP, you can scale your staff structure up or down without worrying about how it will affect your IT. When it’s time to upscale your workforce by 20 or more people, leave your IT infrastructure to a reliable managed IT service provider like us! We have experience with many sizes of business and can capably handle growth and downsizing alike.

More Time Focused on Work


Nothing is more disruptive than network, hardware, or software problems while your staff tries to be productive. Focus on the work that you are experienced with while we take care of the technical troubles. Proactive monitoring by a managed IT services provider will help ensure that any issues are detected before they cost you valuable time.

This is just the beginning of the benefits you’ll experience when working with a managed IT service provider like InnoTek.
You will have your expectations exceeded as we show you the work that we take pride in!

“What Can I Expect from InnoTek’s Managed IT Services?”

We don’t provide one-size-fits-all IT services. We offer multiple levels of service that can solve your frustrations while fitting into your budget. With every managed IT service level agreement, you can expect these services to be included:

  • 24/7 Network Monitoring – Think of us as your IT bodyguard, keeping threats at bay.
  • Preventative Systems Maintenance – Have potential problems pinpointed and fixed before they result in downtime.
  • Remote and Overnight IT Support – Receive constant support from remote agents, ensuring you have zero work interruptions.
  • All-Inclusive IT Services – No more surprise IT bills—just one simple monthly feel for all the managed IT service solutions you need.
  • Service Within One Hour – When you need on-site services, we guarantee one hour or less response time within our service area.
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Get Advice About Managed IT Services

Our tech experts want Northeastern PA business owners and their IT departments’ employees to feel educated about technological updates. This is why we run a blog of the latest IT updates, from the latest hacks to updated IT strategies, such as:

Have any unanswered questions about managed IT services, managed IT support, or the other services offered by InnoTek?

Get in touch today, and we’ll discuss your business’s goals and how IT services and support can help you reach them.

other services offered by InnoTek

The Other Services Offered by InnoTek

Maybe you’d like more than managed IT services—like managed security, cloud solutions, cloud infrastructure, data backups, and more. Then, you can use our full line of services to design a package perfectly suited to your business.

Are you ready to start planning your business’s IT using the package offers managed by InnoTek? Contact us for a consultation.

Come to InnoTek for the Best Managed IT Service Solutions

You should never feel overwhelmed by your technology. While frustration is common, it doesn’t have to be! When you find yourself being held back by the constant attention you have to give to your IT woes, choose a managed IT services partner like InnoTek! We can take the weight from your shoulders and push your business towards a more successful and sustainable existence.

Call us if you are a Northeastern PA business that has demanding IT goals that you can’t meet alone. We have an experienced and professional team who can help ensure your needs are met, from cloud services to SaaS tools to network security and beyond. Let’s form a partnership that will last for years to come and keep your business running smoothly and growing rapidly!

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