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Speedy and Reliable IT Support in Scranton & Wilkes-Barre, PA

Without essential IT support in the Scranton or Wilkes-Barre, PA, area, you’re putting your company at risk for lost sales, unhappy customers, and suppressed productivity. Stop wasting time dealing with slow and unreliable IT companies who take forever to respond to an issue. Instead, trust InnoTek Computer Consulting for proactive technical support, 24/7 network monitoring, and peace of mind that your business is protected.


Does Your Business in Scranton or Wilkes-Barre, PA, Need IT Support?

Will you need IT support near you in Scranton and Wilkes-Barre, PA? Will you need hardware, including computers? Even if you have your own hardware, you’ll still need IT support to keep your operating system up and running—and to help you if things go awry.

Small businesses that depend on seamlessly operating computer systems to serve customers are particularly vulnerable if they don’t have support professionals available for various technical issues.

Imagine it’s the middle of your workday. You’re helping a customer in your store. You need to look up a part for them in your inventory, but you can’t seem to access the internet to find it.

If you don’t have IT support from a managed service provider with a support professional certificate, you’re stuck trying to figure out the problem yourself. Meanwhile, your customer gets impatient, leaves your store, and heads to the competitor. Ouch.

With technical services from InnoTek, you’ll get problem-solving support for your hardware, the internet, and other computer system troubles, no matter the time of day! We continually monitor your network and often alert you to problems before you know they exist. Our information technology support professionals can handle all your IT support needs for one flat monthly service fee.

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Why IT Support is Vital to Scranton and Wilkes-Barre, PA, Small Businesses

As a business owner, you have more important tasks to focus on than internet, computer, and software troubleshooting. Let us provide the technology solutions you need to keep your computer systems running efficiently so you can concentrate on growing your business. Plus, if a natural disaster strikes, you can breathe easier knowing you have robust and redundant backups and a disaster recovery strategy.


IT Support When You Need It

Having a computer networking issue and waiting hours or days for your support company to address it can be frustrating. InnoTek guarantees a less-than-one-hour response time and strives to address many IT issues remotely, so your business is rarely disrupted.

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Get a Watchful Eye, 24/7

A cyberattack occurs every 39 seconds. Is your support professional looking out for your security? If not, talk to InnoTek today to see how our system monitoring can keep a watchful eye on your critical business data and provide security awareness training for your employees.


Get IT Business Protection

Email security, spam protection, software troubleshooting, customer service, and more. That’s how InnoTek helps protect your business. You no longer have to lose data, revenue, clients, or productivity because your computer system is down.

That’s just the beginning of the IT support near you in Scranton and Wilkes-Barre, PA.

The IT professionals at InnoTek also offer these services:

  • Co-Managed IT Services in which we join forces with your in-house IT team to make your network more efficient, secure, and compliant.
  • Cloud Services to help you migrate to the cloud effortlessly.
  • Business Continuity & Disaster Recovery Services  that help keep your business running smoothly and backing up data to avoid catastrophic loss.
  • Managed Compliance for Scranton and Wilkes-Barre businesses that must adhere to regulatory compliance agencies’ policies.
  • VoIP for when businesses want communication with all the desirable options—but not the high cost of other telephone plans.
  • Strategic Business Consulting that puts information technology to work for you so your business can grow and thrive.

Are you ready to experience all the IT support available in the Scranton and Wilkes-Barre, PA, area? Then it’s time to get in touch with our IT professionals today!

IT Support that Stretches Beyond Scranton and Wilkes-Barre, PA

Your business doesn’t have to be in Scranton or Wilkes-Barre, PA, to take advantage of our comprehensive IT services. In fact, we serve much of Northeastern Pennsylvania, including:

Get in touch with us today to discuss how you can help your business operate seamlessly and compete in the Northeastern PA, national, or global market.

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Get Educated with the Help of Our Blog

Do you want to stay current on small business technological advancements? Would you like to learn about the latest cybercrime and what’s being done to combat it? Then check out the wide variety of topics in the Innotek blog.

Are You Ready to Talk About IT Support in Scranton and Wilkes-Barre, PA?

Even if you just want to see what’s available, we suggest you get in touch with our IT professionals today.

InnoTek is your business’s certified technical support specialist in the Wilkes-Barre and Scranton areas of Pennsylvania. With our 24/7 network monitoring, computer hardware, IT project management, cloud computing, and data backup and recovery services for a flat monthly rate, your business is always protected. Our fast, friendly technicians are available for your company when you need them.

Stop missing out on business because your networks are down. Trust InnoTek with all your computer, networking, and hardware needs! Because we have IT support in Scranton and Wilkes-Barre, PA, covered!

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