A quick guide to VoIP Quality of Service
Every business is looking for ways to save money and improve their bottom line. Because of this, many are turning to Voice over Internet Protocol (VoIP) as it …

How can your business keep its data safe? What are the benefits of a network upgrade? And what’s the best way to protect again security breaches and fines for noncompliance? Find out in the InnoTek IT blog—written just for small- to medium-sized businesses in Northeastern PA.
Every business is looking for ways to save money and improve their bottom line. Because of this, many are turning to Voice over Internet Protocol (VoIP) as it …
In 2020, the world came to a screeching halt due to the COVID-19 outbreak, and businesses across the globe shut down for extended periods. In 2021, the unpredictability …
Migrating your unified communications (UC) systems to the cloud can offer many benefits for your business. Perhaps the most obvious one is the increased scalability that comes with …
Did you know that theft of service is one of the most common types of fraud that affects Voice over Internet Protocol (VoIP) phone systems? VoIP theft of …
There is no doubt that voice over internet protocol (VoIP) makes good sense for small businesses. Between helping you cut costs on unlimited calls, video conferencing, and caller …
When working remotely, there are many tools you can use to communicate with your colleagues and clients. You have email, analog phone calls, internal discussion forums, and issue …
If your small business isn’t taking advantage of all the perks of using the cloud, you’re probably missing opportunities that can grow your business. Maybe you just don’t …
Callers generally don’t like being put on hold for very long periods. But sometimes, your staff will have to put them on hold to verify their identity, find …
When you own a small business, it’s often a culmination of years of hard work, long hours, and plenty of hustle. To physically protect your business, you may …
If you’re looking for a way to connect your remote or hybrid team, you can’t go wrong with Microsoft Teams and Google Meet, two of the most popular …