Is your IT team understaffed or non-existent? Is your tech team overworked and struggling to find the right solutions to your problems? Has technology become a burden, not a tool? You need a strategic IT partner who can fill in the gaps, lighten the workload, and help you discover a new technological paradigm!
An IT partner is a computer services company that works alongside you, building new direction and momentum in your business. This relationship can look very different depending on your needs. Still, it is always a partnership formed with the goal of ensuring you experience fewer headaches, less tech anxiety, and a happier working day! If this kind of working relationship sounds good to you, then call us today and get started!
What Does an Information Technology Partnership Look Like?
Nothing is more frustrating than a mismatched partnership – in one’s personal and professional lives. Business partnerships should always be tailored to your individual needs. A large corporation might opt for full-service outsourcing, while a small corporation might look into cheaper hybrid support models.
Full-Scale IT Support
When you need an internal IT team, full-scale support can provide you with every aspect of your business’s technological needs. From hardware to software, security to networking – any kind of IT service is fulfilled when you have a full-scale IT partner. This exact structure is flexible – you may have an internal manager who serves as a go-between, or perhaps the partner operates by direction from a Chief Information Officer.
Supplemental IT Support
If you already operate with an internal IT team that handles your needs, you might experience difficulties when they are overworked or there are gaps between your capabilities and needs. Technology partnerships can take supplemental roles, filling in or aiding your team as they go about their day. Assistance, integration, and guidance are all incredibly valuable support that can be provided to you by an IT partner.
Technology Consulting
Sometimes, your business manages its day-to-day tasks without issue, but larger-scale strategic development is outside of your IT team’s wheelhouse. Boosting productivity, developing upgrade plans, or integrating new systems can all be challenging to manage, even for experienced technical officers. The value of an IT consulting partner comes from an outside perspective that might be more high-level, and who can assist with your IT strategy.
Benefits of a Strategic IT Partner
An IT partner isn’t just beneficial. It’s nearly a requirement in today’s high-speed business environment. So, why should you work with an information technology partner? Because countless benefits will ensure you get the most out of your business’s infrastructure and technology.
A Protected Business
You can never be safe enough today, so doubling down on your business’s network security is an excellent reason to pursue a technology partnership. Your IT security team’s blind spots can be covered, and you can ensure you never miss an update.
Increased Performance
After years of business, you might have developed a unique way of doing things – but it might also be inefficient. An outside partner can help strategize, find new tools, and create better systems to improve your employee’s performance and productivity.
Expanded Expertise
You might have a technology officer. You might have a developer. But it’s rare for businesses to have a truly complete IT department outside of giant international corporations. Having an IT partnership fills the gaps that you might have and provides new skill sets.
Greater IT Support Access
If you have only a few IT team members, they can quickly become overloaded with just a few support tickets. This reason is why having a partner who can fully support your business and employees is so helpful – it can free up valuable time that is better spent on large projects.
How Do You Choose an IT Partner?
If you’ve decided to partner with a professional IT company, the next step is narrowing down your choices. The easiest way to find the right business partner is to list what you are looking for in the partnership – what are your priorities? Choose a few of these and ask your potential partners what they can do for you.
- Productivity – Have you felt the stress of too many missed due dates? Struggling to provide the right technology and tools that will cut down work time?
- Profitability – Perhaps you want to streamline and trade out old or overpriced tools and services. Are you in a position where you would have to hire an entire team to solve your security or technical problems?
- Consistency – If your team is smaller, you might have struggled with an overloaded team, causing headaches for everyone. A partner can provide 24/7 access to IT support through cloud services and other tools.
- Partnership – What kind of partnerships have you had in the past? Do you prefer working closely with partners and keeping close tabs on their services? Or do you simply want updates when needed and trust them to work without your oversight?
Another step towards finding the right partner is to come prepared to ask the right questions:
- What services do you include in your managed service packages? Microsoft 365 support? Google Suite support?
- Is cybersecurity included in your packages?
- Does your support center offer 24/7 support? Where are they based?
- Are you familiar with my industry and business structure?
And always remember to ask for testimonials from existing and past customers!
Choose InnoTek Computer Consulting to be Your Strategic IT Partner!
When you struggle to find the right processes and tools for your technology issues, there is no better answer than a strategic IT partner! With an outside perspective, you can have access to fuller views of your business, more robust answers to complex problems, and new skills and knowledge that will provide your business with high-quality and long-lasting solutions.
If you are ready to work with a new team of experts to see your business revitalized and streamlined, then call us today! We are based in Bloomsburg, PA, and offer multiple levels of IT management. We provide everything from cloud services to simple Microsoft 365 support and everything in between! We are excited to partner with you, so contact us today!
