Fred Reck is the President of InnoTek Computer Consulting, which has been serving businesses since 1999 — celebrating 27 years this summer after getting his start at IBM in the 1990s. As a CISSP, GSLC, Security+, and PA State Police CLEAN certified professional, Fred leads a team that has earned Inc. 5000 recognition, five consecutive Best of Hazleton Best MSP awards, and a reputation for delivering responsive, trusted IT guidance that helps clients feel secure, supported, and confident in their technology decisions.
If you don’t want to be overwhelmed with the influx of calls from customers this holiday season, it’s important to optimize your Voice over Internet Protocol (VoIP) system …
If your business uses Voice over Internet Protocol (VoIP), it’s important to make sure that your data is safe and secure. Luckily, there are many security measures that …
Whether you are a manager at a small business concerned about cybersecurity or the head of the IT department, you know that not having enough security services in …
While investing in Voice over Internet Protocol (VoIP) systems is known to help businesses reduce their telecommunication costs, failing to secure these can nullify the financial advantages gained …
How many emails do you and your employees send each day? While there is no doubt that email has become a primary mode of communication for many businesses, …
Voice over Internet Protocol (VoIP) telephony systems are one of the most essential technologies for businesses today. If your VoIP system goes down, you can lose productivity, customers, …
We have all seen the headlines: Data Breach Affects Local Business and Its Customers. If your personal or business data has never been stolen or compromised, consider yourself …
Voice over Internet Protocol (VoIP) systems are a more cost-effective alternative to traditional phone systems. For a fixed monthly bill, you get enterprise-grade business communication tools but without …
Recording phone calls is a common practice for many businesses. It allows them to analyze customer sentiment, track employee performance, and measure other essential data points to help …