Fred Reck is the President of InnoTek Computer Consulting, which has been serving businesses since 1999 — celebrating 27 years this summer after getting his start at IBM in the 1990s. As a CISSP, GSLC, Security+, and PA State Police CLEAN certified professional, Fred leads a team that has earned Inc. 5000 recognition, five consecutive Best of Hazleton Best MSP awards, and a reputation for delivering responsive, trusted IT guidance that helps clients feel secure, supported, and confident in their technology decisions.
Voice over Internet Protocol (VoIP) systems are a more cost-effective alternative to traditional phone systems. For a fixed monthly bill, you get enterprise-grade business communication tools but without …
Recording phone calls is a common practice for many businesses. It allows them to analyze customer sentiment, track employee performance, and measure other essential data points to help …
Whether your business is already in Northeastern PA or you’re new to the area, moving your office is an exciting time. It often means you’re growing and need …
Small businesses are increasingly moving from traditional telephones to Voice over Internet Protocol (VoIP) to save on costs. While VoIP offers many benefits, an unsecure system can leave …
If you’re looking for ways to improve efficiency and cut costs, then you may have already made the switch to Voice over Internet Protocol (VoIP). But have you …
Business owners know that when their technology stops working, so do their employees. So, what do you do to ensure your information technology infrastructure and programs stay operational? …
With many businesses switching to a remote or a hybrid work setup, managers are thinking about the most ideal VoIP phone solution for their teams. They have the …
Now more than ever, we depend on technology to run our business (and our lives). When the “internet goes down,” most businesses are at a standstill until they …
Voice over Internet Protocol (VoIP) phone systems allow users to communicate with others over an internet connection, but cybercriminals can intercept the data transmitted between two callers. This …
Fred Reck 
