Fred Reck is the President of InnoTek Computer Consulting, which has been serving businesses since 1999 — celebrating 27 years this summer after getting his start at IBM in the 1990s. As a CISSP, GSLC, Security+, and PA State Police CLEAN certified professional, Fred leads a team that has earned Inc. 5000 recognition, five consecutive Best of Hazleton Best MSP awards, and a reputation for delivering responsive, trusted IT guidance that helps clients feel secure, supported, and confident in their technology decisions.
How many emails do you and your employees send each day? While there is no doubt that email has become a primary mode of communication for many businesses, …
Voice over Internet Protocol (VoIP) telephony systems are one of the most essential technologies for businesses today. If your VoIP system goes down, you can lose productivity, customers, …
We have all seen the headlines: Data Breach Affects Local Business and Its Customers. If your personal or business data has never been stolen or compromised, consider yourself …
Voice over Internet Protocol (VoIP) systems are a more cost-effective alternative to traditional phone systems. For a fixed monthly bill, you get enterprise-grade business communication tools but without …
Recording phone calls is a common practice for many businesses. It allows them to analyze customer sentiment, track employee performance, and measure other essential data points to help …
Whether your business is already in Northeastern PA or you’re new to the area, moving your office is an exciting time. It often means you’re growing and need …
Small businesses are increasingly moving from traditional telephones to Voice over Internet Protocol (VoIP) to save on costs. While VoIP offers many benefits, an unsecure system can leave …
If you’re looking for ways to improve efficiency and cut costs, then you may have already made the switch to Voice over Internet Protocol (VoIP). But have you …
Business owners know that when their technology stops working, so do their employees. So, what do you do to ensure your information technology infrastructure and programs stay operational? …
With many businesses switching to a remote or a hybrid work setup, managers are thinking about the most ideal VoIP phone solution for their teams. They have the …