Fred Reck is the President of InnoTek Computer Consulting, which has been serving businesses since 1999 — celebrating 27 years this summer after getting his start at IBM in the 1990s. As a CISSP, GSLC, Security+, and PA State Police CLEAN certified professional, Fred leads a team that has earned Inc. 5000 recognition, five consecutive Best of Hazleton Best MSP awards, and a reputation for delivering responsive, trusted IT guidance that helps clients feel secure, supported, and confident in their technology decisions.
There is no doubt that voice over internet protocol (VoIP) makes good sense for small businesses. Between helping you cut costs on unlimited calls, video conferencing, and caller …
When working remotely, there are many tools you can use to communicate with your colleagues and clients. You have email, analog phone calls, internal discussion forums, and issue …
If your small business isn’t taking advantage of all the perks of using the cloud, you’re probably missing opportunities that can grow your business. Maybe you just don’t …
Callers generally don’t like being put on hold for very long periods. But sometimes, your staff will have to put them on hold to verify their identity, find …
When you own a small business, it’s often a culmination of years of hard work, long hours, and plenty of hustle. To physically protect your business, you may …
Gone are the days when companies had to spend a lot of money on long-distance phone calls to clients and partners. Thanks to Voice over Internet Protocol (VoIP), …
Many customer-facing businesses often experience a surge in customer calls during the holidays. It’s therefore important that your Voice over Internet Protocol (VoIP) phone systems are capable of …
Voice over Internet Protocol (VoIP) phone systems are game-changing, allowing users to make and receive calls from virtually anywhere with an internet connection. Unfortunately, they’re not completely safe …
Fred Reck 
